rk1917 Privacy Policy

rk1917 (referred to below as "we", "us", or "the platform") operates an online gaming platform for players in Bangladesh. We treat protecting the privacy of our users as our highest priority.

This privacy policy applies to the rk1917 website (rk1917.lat) and all services associated with it. It comes into effect when you create an account on our platform, play games, or use any of our services.

We always maintain transparency in the way we collect, process, and protect your personal information. Our goal is to let you know what information we collect, why we collect it, and how that information is used.

rk1917 may collect the following types of information:

2.1 Registration Information

• Full name (in Bengali or English)
• Date of birth (for age verification — only for those aged 21 or above)
• Email address
• Mobile number
• Password (stored in encrypted form)
• Preferred language and currency

2.2 Identity Verification Information (KYC)

• National ID (NID) number or passport
• Photo or scanned copy of a government-issued ID
• Proof of address

2.3 Financial Information

• Information related to bKash, Nagad, Rocket, or bank accounts (full account numbers are never stored)
• Deposit and withdrawal history
• Transaction amounts and dates

2.4 Gaming Activity Information

• Game play history and session details
• Bet amounts and win/loss records
• Bonus and promotion usage history

2.5 Technical Information

• IP address and device type
• Browser information and operating system
• Login time, date, and location
• Information collected from cookies and tracking technologies

rk1917 uses your information for the following purposes:

3.1 Account Management

Your information is used to create, verify, and manage your account. This includes age verification (confirming 21+), identity confirmation, and maintaining account security.

3.2 Financial Transaction Processing

Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer, and to prevent fraud.

3.3 Customer Support

To resolve your issues and answer your questions, our 24/7 live chat support team may access your account information.

3.4 Security and Fraud Prevention

Technical information is analyzed to detect suspicious activity, prevent account hacking, and stop money laundering.

3.5 Responsible Gaming

Information is analyzed to monitor your gaming activity, identify risky behavior, and provide support when needed. This is part of our responsible gaming policy.

3.6 Communication and Notifications

Your contact information is used to notify you about important account updates, bonus offers, promotional messages, and platform changes.

rk1917 takes the security of your personal information very seriously. We use industry-standard security technologies to keep your information protected.

4.1 Encryption Technology

Our platform uses SSL (Secure Socket Layer) encryption, which keeps communication between your browser and our servers completely secure. All sensitive data, including passwords, is protected by strong encryption algorithms.

4.2 Access Controls

Only authorized staff who need access for their work can view your personal information. All staff are bound by confidentiality agreements.

4.3 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, relevant information may be kept for a defined period to meet legal obligations and resolve disputes.

4.4 Security Breach Notification

If a security breach occurs and it affects your information, we are committed to notifying you in a timely manner.

rk1917 does not sell or rent your personal information to any third party. However, in certain circumstances some information may be shared in a limited way:

5.1 Payment Processors

Necessary information is shared with bKash, Nagad, Rocket, and banks to complete financial transactions. These organizations follow their own privacy policies.

5.2 Technology Service Providers

Activity-related data may be shared with game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe) and technology partners to operate the platform. This data is used solely for the purpose of providing services.

5.3 Legal Obligations

If we are required to provide information under a court order, a lawful request from law enforcement authorities, or applicable law, we will comply.

The rk1917 website uses cookies and similar technologies to improve your experience and ensure the functionality of the platform.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, handle security tokens, and save preferences. Without these cookies the platform will not work properly.

6.2 Functionality Cookies

These cookies are used to remember your language preference, layout settings, and other personalized settings.

6.3 Analytics Cookies

Anonymous data is collected to understand website performance and improve the user experience. This data cannot identify any individual.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit some functionality of the platform.

As an rk1917 user, you have the following rights over your own information:

7.1 Right of Access

You can request details of the information we hold about you at any time.

7.2 Right to Correction

If any of your information is incorrect, you can request that it be corrected. Some information can be updated directly from account settings; for other cases please contact support.

7.3 Right to Deletion

In certain circumstances you can request that your personal information be deleted. However, information required to meet legal obligations may need to be kept for a defined period.

7.4 Right to Opt Out of Marketing Communications

You can stop receiving promotional emails or messages at any time. This can be done through account settings or via the support team. However, important account-related notifications cannot be turned off.

7.5 Right to Close Your Account

You can request to close your rk1917 account at any time. Please contact our 24/7 live chat for this.

The rk1917 platform is for users aged 21 and above only. We do not collect or store information from minors under any circumstances.

We verify age during the registration process. If we are informed that a minor is using our platform, we will immediately close that account and delete all associated information.

If you believe a minor is using our platform, please contact us immediately.

rk1917's servers and data processing infrastructure may be located in various countries. Your information may be transferred outside Bangladesh for processing.

For such transfers we ensure that:

• Encryption is used when transferring data.
• Adequate data protection measures are in place in the country to which the data is transferred.
• Third-party service providers are contractually bound to comply with our privacy standards.

rk1917 reserves the right to update this privacy policy as needed. For any significant changes we will:

• Publish a notice on the website.
• Notify registered users by email.
• Update the "Last Updated" date at the top of the policy.

Continued use of the platform after a revised policy is published means you agree to the new policy. We therefore recommend visiting this page regularly.

rk1917 believes in responsible gaming. We use your gaming activity information for positive purposes:

• To identify signs of excessive gaming.
• To provide self-exclusion or limit-setting options when needed.
• To keep your gaming experience enjoyable and safe.

To learn more about responsible gaming, visit our Responsible Gaming page.

If you have any questions, concerns, or requests to correct information regarding this privacy policy, please contact us in the following ways:

• Live Chat: Instant support in Bengali is available 24/7.
• Email: [email protected]

We try to process all data protection requests as quickly as possible.